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 Post subject: Ubisoft discount code
PostPosted: Wed May 09, 2018 3:09 am 
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I redeemed 100 ubi units for a discount code which they send me;
Quote:
Here is the 20% promotional discount code you have requested! This code is available on the entire Ubisoft Store catalogue.
I try to use for The Crew 2 but it says code not available at this time. Has anybody else purchased The Crew 2 and used a promo code.

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PostPosted: Wed May 09, 2018 6:23 am 
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Not me, dont have that much points :lol:

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PostPosted: Wed May 09, 2018 12:55 pm 
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@Be: Yes i have. I purchased a discount-code with my second profile and used it on uplay-online to preorder the "Motor Edition" for my mainprofil for 80 instead 100 bucks.

So try on uplay-online if it doesn't work directly on uplay.

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PostPosted: Wed May 09, 2018 10:24 pm 
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Thanks Don :text-thankyoublue:

I will try your suggestion and post back with the result.

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PostPosted: Mon May 14, 2018 11:50 am 
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I did both and it worked both times.
First I ordered the Gold Edition from Uplay and used a 100 points discount code. Then I cancelled and ordered the Motors Edition from Ubisoft online store and it worked again with a 100 points discount code.
Fun fact: When I cancelled I got a refund of my 100 Uplay points I used for the discount code. But they didn't want back the 70 points I got with the purchase of the Gold Edition :D

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PostPosted: Fri May 25, 2018 3:24 pm 
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Could not get ubi code to work so contacted ubi via their support system.
Quote:
BenjaminD @Ubisoft Support wrote: 24/05/2018 @ 11:33
Hello X Xxxxxxxxxxxx,
Thank you for reaching Ubisoft Customer Support.
My name is Ben, and I will be assisting you with your case.
I am sorry to know that you have been unable to use a Uplay discount code for your pre-purchase of The Crew 2 Gold Edition.
Please note that these codes cannot be applied to pre-orders/pre-purchases, in-game currency, or newly released titles.
For more information on this matter, please refer to the FAQ below:
https://support.ubi.com/en-GB/Faqs/0000 ... back=en_GB
I understand that this was not the outcome you had hoped for, however, should you have further questions regarding this or any other issue please feel free to contact us. We are always glad to help.
Best regards,
Ben
Ubisoft Customer Support
Looks like you were very fortunate to get the code accepted.

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My boss said you should have been here at 9, I said why, what happened. He was not amused.


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PostPosted: Fri May 25, 2018 5:40 pm 
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I just browsed through the terms and condizions of the uplay units bonus programm. There is not one single word written that you can't use the discount codes on pre-orders. In fact the terms don't even mention discount codes.
So I browsed through the FAQ in the Ubisoft store. The only restriction about the 20% discount codes I found is that you can't purchase ingame cash with these codes and it may be that some products exclude the use of discount codes when they already are in some kind of special offer. Not one single word about pre-orders. I recommend to refer to these terms and try again to get the discount code work on your order :)

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PostPosted: Fri May 25, 2018 9:22 pm 
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These terms only seem to apply if you live in the UK like me, other countries are free from these terms.

If you RIGHT click on the link below, and 'open link in a new tab' you may see the UK terms.

https://support.ubi.com/en-GB/Faqs/0000 ... back=en_GB

It seems that ubi see my ISP and know i'm from the UK so those terms auto apply to anyone in the UK. Cannot open their store for say the USA or any other country to try and by pass the terms.

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My boss said you should have been here at 9, I said why, what happened. He was not amused.


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PostPosted: Fri May 25, 2018 11:32 pm 
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Wow, didn't expect this. Strange they have so different practices for different countries :x

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The Crew 2 - 06/29/2018

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PostPosted: Fri May 25, 2018 11:36 pm 
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Grill Cheff
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What if someone from here purchases it with your account? :mrgreen: Aci had a similar problem, when he wanted to buy something from the uplay-store in serbia. We proposed it to him too.

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